ICL Botswana is a Microsoft Gold Certified Partner with specialization in infrastructure Solutions, Unified Communication Solutions and Security Solutions. With this Partnership the company enjoys the following benefits that are relevant to most projects:
ICL Botswana in Partnership with Ivanti has been providing Ivanti based solutions to different corporate customers in Botswana since the year 2000. In year 2003, ICL acquired the Gold status for the design, development, implementation and support of Ivanti systems in the country. Furthermore in 2004 ICL was elevated to Platinum status for the implementation of the largest Ivanti base in Botswana. Currently, ICL has so far implemented the only ITIL/ITSM based Service Desk in the country.
ICL Botswana has a partnership with SEDCO, offering businesses the opportunity to keep customers happy and offer excellent service in the form of a queue management system. SEDCO helps customers manage their customer flow, eliminate queues and measure key performance indicators.
ICL Botswana has been appointed the banking products reseller for Diebold Nixdorf in Botswana. The range of products and solutions that ICL is certified to sell and support include the top of the breed Diebold Nixdorf Automated Teller Machines (ATM)
ICL Botswana has been an Authorised Sales and Warranty Service Centre for Fujitsu IT solutions from Year 2000. The range of products that ICL is certified to sell and support range from Peripheral devices, Personal Computers, entry level to high-end multi-processor rack mounted servers for Data Centres.
ICL Botswana is the only Microfocus Software partner in Botswana where we supply, implement and support our customers on Microfocus software solutions that include Electronic Document and Records Management System (EDRMS)