CR2 is the leading global provider of self service banking software solutions. BankWorld solution empowers financial institutions with the ability to deliver a complete suite of integrated electronic self service channels including ATM, Internet, Mobile, and Kiosk from a single self service platform. BankWorld, provides a consolidated view of all a customer's accounts and services across all channels, whilst allowing the bank to deliver segmented products and services at every point of customer contact.
CR2's ATM banking software comprises four elements required for the successful delivery of targeted and relevant ATM offerings, as well as optimum management of the ATM channel.
- ATM terminal: BankWorld ATM Client or BankWorld ATM Client (H) reside on the ATM.
- ATM management: BankWorld ATM Controller and Sparrow are the centralised monitoring and management switch or servers that actively manage the ATMs
- ATM software distribution: BankWorld ATM Distributor is the software distribution tool for remote downloading and management of both software and multimedia graphics to the ATMs
- ATM studio: BankWorld ATM Studio is a feature-rich content management tool which assists financial institutions to easily design and deploy personalised branding on the ATM
BankWorld Internet provides banks with complete control for the first time to create, manage and deliver targeted products and services direct to individual customers via their online banking channel.
- Increased Revenues
- Improved levels of account information 24 x 7, for both the banks' customers and internal bank staff provides increased potential for cross selling
- Complete range of configurable banking services and products supported, including funds transfer, overseas remittance, electronic bill presentment, share trading
- Competitive edge - multiple profiles enabling customer segmentation and targeted marketing, differentiates the bank from its competitors
- Customer loyalty - secure and reliable solution to reassure the banks' customers
- Security levels can be set so that different internal groups can access their required information only
- Different certifications and tokens are required for logon depending on customer's requirements
BankWorld Mobile SMS is a flexible banking software solution that delivers alerts, statements and payment services to customers through SMS (short message service) technology.
- Provides another channel for customers to access their account at a time that suits them
- Keeps customers informed
- Maximises cross selling opportunities
- Minimises fraud - generates "text/SMS" alerts when cards are used and account transactions occur
- Improves security across channels via two-factor authentication
BankWorld Kiosk is a customisable software solution which enables financial institutions to deliver personalised statements, bill payments services and notifications to customers in locations such as branches, shopping malls and airports 24/7.
- Kiosk transactions are 4 times less expensive for banks than branch transactions
- Quicker and cheaper to deploy than ATMs
- Extremely easy and cost effective to implement - uses features from the Internet and ATM channels
- Introduces customers to Internet technologies in the safe and secure setting of a branch
- Allows branch staff to concentrate on more complex tasks and business development opportunities
- Reduced service costs
- Reduced queuing time in branches